Building the Brand of a Key New Office at USC
At USC, I led communications for the newly established Office of Civil Rights Compliance, building its brand and credibility in the wake of high-profile PR challenges. I developed and executed a comprehensive communications strategy to increase transparency, trust, and engagement across the university’s 85,000+ students, faculty, and staff. This included leading a complete redesign of the office’s website, incorporating trauma‑informed design principles to make resources more accessible and user-friendly.